P A L M T R E E

Specifications

• 17” x 12.5”
• 6 foot power cord included; compatible with all North American standard sockets.

High Quality Materials

• 100% authentic handcrafted glass neon art
• Custom contour cut clear acrylic backing
• UL certified power supply
• 7mm glass tubing for superior strength
• Produced specifically for indoor use only

Easy to Install

• Plug-and-play. No assembly required.
• Simply put a screw through the pre-drilled holes in the corners of the backing, or hang the sign from the included chain with one screw or nail.

Designed in Toronto

• Designed by our in-house team of creatives and neon art addicts. Each piece of neon art is thoughtfully designed to the highest degree of aesthetics, quality, and safety. You’ll love your neon art, and you’ll leave your friends in awe & admiration.

Why are neon signs so expensive?

• Each piece of neon art is hand crafted by our experienced glass artists who boast decades of experience bending and blowing glass. You cannot mass-produce neon art. The only ingredients in production are glass tubes, an open flame to bend the glass, and neon gas to fill and illuminate the tubes. Skilled neon craftsmanship is not common, nor cheap.

Sooo it’s glass... What if it breaks in shipping?

• With the utmost attention to detail and packaging design revisions, we’ve nailed down a packaging process to reduce our breakage rate to 2%. If your neon art arrives broken however, we’ll ship you a brand new product, or issue you a full refund. Your choice. For more info please visit https://neonx.ca/pages/faq.

Does it come with a warranty?

• Of course! We are so confident in our products that we offer a 12-month warranty on all electrical components. For more info please visit https://neonx.ca/pages/faq.

Do you accept returns?

• Again… of course! With a 100% money back guarantee, if you change your mind when you receive your neon masterpiece, we’re happy to accept returns within 30 days of delivery. For more info please visit https://neonx.ca/pages/faq.

How do I install it?

• Do you possess the skill of putting a nail into a wall? If so, installation is a breeze. All you must do is put a screw/nail in the pre-drilled holes in the acrylic backing, or hang the included chain with a screw/nail. From there, plug the sign into a wall outlet, flip it on, and watch the faces of your friends as they stare in admiration & awe.

How long will it last?

• All Neon X products are intended for indoor usage only. Neon art can last 8-15 years dependent on how often it is used, among other variables like environment and time. You can have peace of mind that your neon art will last up to a decade or more with no attention or repairs needed.

Are neon signs safe?

• YES! All Neon X products are produced with UL certified power supplies, tested against rigorous conditions to ensure the highest degree of safety and quality. The noble gases that are used to manufacture neon signs are not harmful, in the case of breakage. When neon art is damaged, no current passes through the gases. Neon art is perfectly safe to the touch and will not burn you. Neon will only run warm, and the power consumption is typically more efficient than fluorescent and incandescent bulbs.